New work and SaaS

The challenge

Transparency is one of the key elements creating self-managed teams and enabling people to make informed decisions in progressive organisations.

Every single activity we conduct at work — recruiting, sales, accounting — is dependent on information processing and knowledge transfer. If we can tap into our collective intelligence, we can accomplish amazing things. And so it’s somewhat surprising how little time we spend on our information architecture — our approach to discovering, storing, and sharing what we know.

Apr 25, 2022 3 min read

To cloud or not to cloud

The question of how to integrate cloud service providers as part of the IT strategy is one of the tougher questions IT leaders are currently facing. In this blog post, I’ll outline our thought process and the conclusion derived.

For the sake of this blog post, we’ll peruse the definition of “cloud computing” by NIST:

“Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model is composed of five essential characteristics, three service models, and four deployment models.”

Jan 16, 2019 3 min read

Shift Left in IT Operations: Integrating Security and Quality into Front-Line Triage

How implementing a ‘Shift Left’ operational philosophy embedded security verification, faster incident resolution, and continuous compliance into global service management.

May 5, 2018 3 min read

Shift Left

Service Management: Shift Left

Strategy

Edit 2023-01-08 - this blog post was initially published on https://www.unic.com/en/competencies/experts-blog/2017/effective-it-strategy but deleted - I copied here for future reference:

One of the key challenges in IT is that not every system is created equal. When developing services we try to harmonize the way we manage IT systems and the applications provided by them. However, we see an increasing tension between flexibility and reliability. Very generally we want agility when it comes to systems that allow us to work and collaborate in new ways. On the other hand, we could not get things done if all systems were in constant flux. So we aim for stability for systems that provide standardized services.

Dec 4, 2017 3 min read